Returns & Exchanges
At Voltas, we strive to ensure your home is equipped with the highest quality appliances. If you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your Voltas account and navigate to 'Order History' to select the item you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Carefully pack the appliance in its original packaging, ensuring all manuals, accessories, and protective inserts are included to prevent damage during transit.
- 3.Schedule a Pickup
Once your request is approved, our logistics partner will contact you within 48 hours to schedule a convenient time for professional pickup from your home.
- 4.Inspection and Refund
After our quality control team inspects the returned item, your refund or exchange will be processed within 7-10 business days back to your original payment method.